Time Trapped: The Productivity Crisis Facing
Small Business Leaders
Jun. 26, 2025
Over 33 million small businesses exist in the U.S., making up 99.9 percent of all businesses that power the economy. Together, they employ more than 60 million people, nearly half the private-sector workforce.
While their impact is significant, many small business leaders operate with extremely limited resources. Without the luxury of large teams or dedicated departments, they often juggle operations, problem-solving and decision-making while trying to grow their business. While full of potential, AI hasn’t solved this problem for business leaders.
To better understand how these demands impact productivity, business.com conducted a study of small business founders and senior leaders. The findings show where small business leaders spend their time, where some of it goes to waste and what they want to delegate to focus on growth.
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